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I gladly accept exchanges Contact me within: 7 days of delivery
Send items back within: 14 days of delivery
I don't accept returns or cancellations But please contact me if you have any problems with your order.
The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Conditions of return Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions (FAQ's)

Can they be worn outside?

The both styles can be worn outside, however this does increase the wear and tear on the soles and shortens the lifespan. Minky soles will get wet on wet surfaces. The toughtek soles are thicker and more water resistant and can be worn on a more variety of surfaces. Please bear in mind that the yarn will get wet and be damp to touch if worn in damp conditions

My slippers are getting floppy

The slippers will loosen with wear and adapt to the shape of your foot. Washing the slippers can tighten them back up.

My slippers are piling

Piling is a normal part of wear and tear on wool slippers. Crawling on carpet can increase the appearance of piles on slippers. This does not mean the slippers are damaged or falling apart.

Are the soles slippery?

The soles of the Minky slippers are made of micro suede, think of the material you might find on a couch. They are then treated with a non skid coating to help them grip to a variety of surfaces. In personal experience and conversations with past customers the soles are not slippery on a variety of surfaces including tile, hardwood and linoleum.

The sheepskin slippers are made on a toughtek outer sole, this is a heavy duty rubberized material and is a certified non slip surface

Custom and personalized orders?

Custom colours are available upon request

Wholesale availability?

We gladly accept wholesale orders, please message for further information

Care instructions

Slippers are machine washable in cold water. They are best left to air dry. Please be cautious of any items with Velcro as they can cause damage to the wool. Slippers will come with an individual care tag, please follow those instructions.

Sizing details

The best way to determine the correct size is to measure the foot, standing with socks on. Take that measurement and add half an inch. Shoe size to measurement is approximate and based on research, but the measurement is always going to be your best answer