| I gladly accept exchanges |
Contact me within: 7 days of delivery
Send items back within: 14 days of delivery
|
| I don't accept returns or cancellations |
But please contact me if you have any problems with your order. |
| The following items can't be returned or exchanged |
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons) |
| Conditions of return |
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. |
Can they be worn outside?
Slippers can be worn outside, however this does increase the wear and tear on the soles and shortens the lifespan. They will get wet on wet surfaces. The soles are made of a water resistant material and the sheepskin provide an additional barrier to the cold. Please bear in mind that the yarn will get wet and be damp to touch if worn in damp conditions
My slippers are getting floppy
The slippers will loosen with wear and adapt to the shape of your foot. Washing the slippers can tighten them back up.
My slippers are piling
Piling is a normal part of wear and tear on wool slippers. Crawling on carpet can increase the appearance of piles on slippers. This does not mean the slippers are damaged or falling apart.
Are the soles slippery?
The soles are treated with a non skid coating to help them grip to a variety of surfaces. In personal experience and conversations with past customers the soles are not slippery on a variety of surfaces including tile, hardwood and linoleum.
Custom and personalized orders?
Custom colours and sizes are available upon request
Wholesale availability?
We gladly accept wholesale orders, please message for further information
Care instructions
Slippers are machine washable in cold water. They are best left to air dry. Please be cautious of any items with Velcro as they can cause damage to the wool. Do not machine wash or saturate sheepskin soles.
Sizing details
The best way to determine the correct size is to measure the foot, standing with socks on. Take that measurement and add half an inch. Shoe size to measurement is approximate and based on research, but the measurement is always going to be your best answer
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